Author Archives: Robert Basil

“We Agree”

Posted on January 7, 2013 by Robert Basil

“We agree much more than you think.” This was Niels Bohr‘s kind way of indicating profound disagreement with a colleague’s point of view.  The genial physicist knew that the literal truth of that statement – after all, all scientists would … Continue reading →

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The Golden Rule

Posted on December 17, 2012 by Robert Basil

In most of my classes, when I am teaching email etiquette and protocol, I tell them the stories of Larissa #1 and Larissa #2.  Larissa #1 was a student of mine in the early 1990s, when I was teaching in … Continue reading →

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The Purpose of Professional Communication

Posted on December 15, 2012 by Robert Basil

I tell my students that the primary purpose of workplace communication is to foster and maintain relationships. I usually tack on an inverse way of saying it – “The *other* primary purpose is to not screw up” – because that’s … Continue reading →

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Posted on November 17, 2012 by Robert Basil
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Merci bien, Zuzax …

Posted on November 10, 2012 by Robert Basil

We thank Zuzax Consulting for hosting our new website.

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