Monthly Archives: May 2013

Communications Exemplar: Gender Shenanigans

I was delighted today to find that my friend Snipey (aka Alison Gianotto), whom I met last Defcon, was newly conspiring with her friend K2 to create a blog they’ve called Gender Shenanigans, which, as they describe it, . . … Continue reading

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Advanced Communications Tactics: Coyote Wisdom

I’ve been thinking about coyote wisdom. Coyote is a main character in the stories of many North American aboriginal cultures; he is a trickster, a wise fool who shows up when everyone’s taking themselves a bit too seriously. He transforms … Continue reading

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It’s Usually Not Mother’s Day

Are there any people other than mothers who ever truly know that they have been the most important person in the life of someone else? I like this question, and ask some variant of it in most of my professional … Continue reading

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Complex Communications Solutions vs. Perhaps a Simpler One

From Paul Constant in The Stranger today: Chris DeRose published an article at Business Insider addressing the fact that McDonald’s is failing at customer service, with a vice president of the company openly talking about the “rude or unprofessional employees” … Continue reading

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No More Memos

Delivered to my house this week was the instructor’s edition of Daniel G. Riordan’s stalwart textbook Technical Report Writing Today, 10th edition. I was thrilled, I have to say, having used the 9th edition of Riordan’s text in my upper-level … Continue reading

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