University Canada West- 181 Conestoga College employees laid off ahead of the holidays - CBC December 18, 2025
- B.C. allocates one-third of international undergraduate seats to private institutions. Here's why that matters - Vancouver Sun November 14, 2025
- B.C. student sues his teachers over plagiarism, judge strikes case - Business in Vancouver November 13, 2025
- Costly Fumbles by a BC College Left Me Stuck, Student Claims - The Tyee November 3, 2025
- University Canada West - UCW Professor Dr. Jafar Heydari Named Among the World's Top 2% Scientists - Education News Canada September 23, 2025
- The rise, fall and rise again of Peter Chung’s private-school empire - Vancouver Sun August 22, 2025
- Scenes From Vancouver, British Columbia, Canada - Los Alamos Daily Post August 7, 2025
- Foreign student cuts hit Vancouver office leasing market - RENX July 11, 2025
- Social Media Policy
- UK schools to go phone-free as government considers Australian-style social media ban - completemusicupdate.com January 20, 2026
- This Airbnb in Colorado was the ‘most loved’ listing on social media in 2025 - kdvr.com January 20, 2026
- Trump takes to social media, targets NATO allies over Greenland - USA Today January 20, 2026
- Using innovative methods, Army recruiter finds success in the social media age - Audacy January 20, 2026
- Supreme Court Reviews Trump’s Fed Firing of Lisa Cook via Social Media - filmogaz.com January 20, 2026
- Opinion | A proposed Homeland Security rule could empty U.S. stadium seats - The Washington Post January 20, 2026
- Can anti-doomscrolling influencers change how we use social media? - Indulgexpress January 20, 2026
- ‘Mindful consumption’: What would an under-16s social media ban mean for brands? - Marketing Week January 20, 2026
Tag Archives: customer service
“Epic translation success”
Read more at the always alert, amusing, and erudite Language Log.
Posted in Robert's posts
Tagged customer service, language, playfulness, translation
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Simplicity is Beautiful
I take the train from Vancouver to Olympia, and then back again, all the time. (The love of my life lives south of the border.) Olympia’s Centennial Station is staffed by (usually) elderly volunteers who love trains and who love helping … Continue reading
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Popular bar in Olympia, Washington:
Complex Communications Solutions vs. Perhaps a Simpler One
From Paul Constant in The Stranger today: Chris DeRose published an article at Business Insider addressing the fact that McDonald’s is failing at customer service, with a vice president of the company openly talking about the “rude or unprofessional employees” … Continue reading
Ethics of Persuasion: The Reciprocity Rule
I was walking down Granville Street the other day on my way to London Drugs when I spotted two Chinese monks ahead of me speaking to passersby. Ordinarily cautious of sidewalk solicitors, I let one of them engage me precisely … Continue reading
Posted in Tierney's posts
Tagged courtesy, customer service, ethics, persuasion, relationship
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By the Book
The other day I called Asus for authorization to return my husband’s laptop for repairs. Hoping not to have to speak to support, I’d filled out the online request form, but I ended up having to call them anyway. The … Continue reading