University Canada West- UNIVERSITY CANADA WEST UCW takes second place at 2026 National MBA Games - Education News Canada February 10, 2026
- 181 Conestoga College employees laid off ahead of the holidays - CBC December 18, 2025
- B.C. allocates one-third of international undergraduate seats to private institutions. Here's why that matters - Vancouver Sun November 14, 2025
- B.C. student sues his teachers over plagiarism, judge strikes case - Business in Vancouver November 13, 2025
- Costly Fumbles by a BC College Left Me Stuck, Student Claims - The Tyee November 3, 2025
- University Canada West - UCW Professor Dr. Jafar Heydari Named Among the World's Top 2% Scientists - Education News Canada September 23, 2025
- Parul University Hosts 30+ Global Universities for International Week 2025 - Careers360 September 4, 2025
- University Canada West - Dr. Stacie Chappell joins UCW as Dean, School of Management and Business - Education News Canada September 2, 2025
- Social Media Policy
- Congressman Faces Questions About Wife’s Social Media Stances on Israel - The New York Times March 4, 2026
- Gov. Braun seeks parents’ input on new social media law - Hamilton County Reporter March 4, 2026
- Social Media Reacts To Team Effort Upset Against Nebraska - Sports Illustrated March 4, 2026
- Kyler Murray Says Goodbye To Arizona Via Social Media - Arizona Cardinals March 4, 2026
- We Need Disapproval Icons in Our Digital Public Square - The Fulcrum March 4, 2026
- GenAI was 2025's fastest-rising app category, but social media still lapped the field - eMarketer March 4, 2026
- Social Media Reacts to Arizona State's Home Finale vs Kansas - Sports Illustrated March 4, 2026
- The hit-making Florence museum that mixes Old Masters with Rothko and social media star Kaws - Financial Times March 4, 2026
Tag Archives: customer service
“Epic translation success”
Read more at the always alert, amusing, and erudite Language Log.
Posted in Robert's posts
Tagged customer service, language, playfulness, translation
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Simplicity is Beautiful
I take the train from Vancouver to Olympia, and then back again, all the time. (The love of my life lives south of the border.) Olympia’s Centennial Station is staffed by (usually) elderly volunteers who love trains and who love helping … Continue reading
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Popular bar in Olympia, Washington:
Complex Communications Solutions vs. Perhaps a Simpler One
From Paul Constant in The Stranger today: Chris DeRose published an article at Business Insider addressing the fact that McDonald’s is failing at customer service, with a vice president of the company openly talking about the “rude or unprofessional employees” … Continue reading
Ethics of Persuasion: The Reciprocity Rule
I was walking down Granville Street the other day on my way to London Drugs when I spotted two Chinese monks ahead of me speaking to passersby. Ordinarily cautious of sidewalk solicitors, I let one of them engage me precisely … Continue reading
Posted in Tierney's posts
Tagged courtesy, customer service, ethics, persuasion, relationship
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By the Book
The other day I called Asus for authorization to return my husband’s laptop for repairs. Hoping not to have to speak to support, I’d filled out the online request form, but I ended up having to call them anyway. The … Continue reading