University Canada West- New tuition scam left woman with $37K in fraudulent charges — and no help from bank, police or school - CBC March 9, 2026
- UNIVERSITY CANADA WEST UCW hosts Startup Grind Pitch Battle Royale - Education News Canada March 6, 2026
- B.C. allocates one-third of international undergraduate seats to private institutions. Here's why that matters - Vancouver Sun November 14, 2025
- B.C. student sues his teachers over plagiarism, judge strikes case - Business in Vancouver November 13, 2025
- Costly Fumbles by a BC College Left Me Stuck, Student Claims - The Tyee November 3, 2025
- Parul University Hosts 30+ Global Universities for International Week 2025 - Careers360 September 4, 2025
- The rise, fall and rise again of Peter Chung’s private-school empire - Vancouver Sun August 22, 2025
- UNIVERSITY CANADA WEST UCW welcomes inaugural Fulbright Canada Research Chair - Education News Canada August 13, 2025
- Social Media Policy
- Social media robberies occurring in Saginaw - WNEM March 12, 2026
- Saginaw Police issue warning over social media sales - WJRT ABC12 March 12, 2026
- Prosecutors ask court to sanction Brett “Mac” McClafferty over alleged social media violations - WTJX Newsfeed March 12, 2026
- Lawyers deliver closing arguments in landmark social media addiction trial - PBS March 12, 2026
- How to get the truth out when some social media platforms are blocking criticism of Trump's war? - Robert Reich | Substack March 12, 2026
- Big Mother Play Mimics Social Media Algorithms with Rapid Scenes - 조선일보 March 12, 2026
- Want To Go All In On Women's Soccer Content This Season? Here's Where To Start. - Bustle March 12, 2026
- Saginaw Police Department warns of social media robberies - WNEM March 12, 2026
Tag Archives: courtesy
Complex Communications Solutions vs. Perhaps a Simpler One
From Paul Constant in The Stranger today: Chris DeRose published an article at Business Insider addressing the fact that McDonald’s is failing at customer service, with a vice president of the company openly talking about the “rude or unprofessional employees” … Continue reading
To thank or not to thank on Twitter?
Nick Bilton’s suggestion that e-mail thank-yous are a time waster has sparked debate on whether or not it’s appropriate to thank people in digital communications. Some have gone so far to suggest that this new social ethic of efficiency is creating … Continue reading
Stopping the Page from Being Blank
In the mid-1990s, shortly after I moved to Vancouver, I got a job doing Investor Relations for a public company drafting news releases, presentations, brochures, and the like. I would put drafts of these items together and present them to … Continue reading
Ethics of Persuasion: The Reciprocity Rule
I was walking down Granville Street the other day on my way to London Drugs when I spotted two Chinese monks ahead of me speaking to passersby. Ordinarily cautious of sidewalk solicitors, I let one of them engage me precisely … Continue reading
Posted in Tierney's posts
Tagged courtesy, customer service, ethics, persuasion, relationship
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Language Log » Tiny grass is dreaming
Language Log » Tiny grass is dreaming. When I found this gem through @stevesilberman‘s Twitter feed, I knew I had to blog it. I could talk about this as a product of a higher context culture than ours, but … Continue reading
Keep Your Promises, Keep Your Confidences, and Keep Your Appointments
The prefix para means “beside” or “beyond.” Paralinguistic or paraverbal communication usually refers to *how* one’s words are conveyed: through tone, body language, speaking speed, or even through one’s wardrobe. In both workplace and social environments, though, beside and beyond … Continue reading
“We Agree”
“We agree much more than you think.” This was Niels Bohr‘s kind way of indicating profound disagreement with a colleague’s point of view. The genial physicist knew that the literal truth of that statement – after all, all scientists would … Continue reading
Posted in Robert's posts
Tagged conflict, courtesy, nonviolent communications, relationship
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The Golden Rule
In most of my classes, when I am teaching email etiquette and protocol, I tell them the stories of Larissa #1 and Larissa #2. Larissa #1 was a student of mine in the early 1990s, when I was teaching in … Continue reading