Open Learning

Some of my colleagues in the Applied Communications department at Kwantlen Polytechnic University have published an “open textbook” for people in our profession.

Student Engagement Activities for Business Communications is a compilation resource for instructors of workplace writing and oral presentations. The activities in this book can add value and energy to the classroom by engaging students in activities that support their learning. Handouts, links, activity variations, and debrief questions are included. …

As business communications instructors at the post-secondary level, we recognize the importance of student engagement and practical application to promote learning. This book is a compilation of activities that we have developed and use in our teaching practice.

Designed for new and experienced instructors, the book is divided by topic, and we have indicated a suggested course level (lower-level or upper-level undergraduate) for each activity. Some activities have handouts attached, or links to external websites.

The text “is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.”

In my years of teaching, I have used textbooks marketed by publishers, custom-created texts I’ve compiled from various sources, and materials I’ve created myself along with stuff my colleagues have let my students and me use – the latter because I wanted to save students money and because free handouts and slides addressed the curriculum sufficiently. I have also coauthored a textbook – one I’ve not, however, used myself in class, its intended audience being engineering students.

I must admit that I am sometimes ambivalent about one or two of the Open Learning movement‘s goals. I’ve been a professional writer, editor, and publisher most of my adult life. I revere publishers and editors and authors. Theirs are not lucrative professions, but I believe they should be paid for their work – a living wage, ideally. Moreover, in my experience the level of care given a published book by a large group of professionals – by authors, editors, marketers, proofreaders, legal staff, fact-checkers, researchers, and art directors – is hard to match using other modes.

That said, even in Canada the cost of postsecondary education is very high. Many students are suffering, having to choose between food and tuition. I know this first-hand. Giving students access to learning is our raison d’être.

Posted in Robert's posts | Tagged , , , , | Leave a comment

Vancouver histories

I am much enjoying rereading “Vancouver Special,” a funny but unsparing collection of essays written by local writer and comic Charles Demers and published by Arsenal Pulp Press (with photographs by Emmanuel Buenviaje). A note in his chapter on the Downtown Eastside led me to the wonderful blog “Past Tense: fragments of Vancouver’s history and reflections thereon” published by “activist historian” Lani Russwurm. There you can find an astonishing gallery of videos documenting Vancouver’s past, including the two below: a 1956 interview with a skid row drifter, and a 1964 National Film Board propaganda piece documenting “urban blight.”

Posted in Robert's posts | Tagged , , | Leave a comment

Happy to help

Twice in the last week I have helped to prevent a calamity from befalling a colleague. One colleague was irritated and the other was infuriated to receive my editorial help, though they each requested it. Both will come out “smelling like a rose” (to use an expression my Dad always loved and that I now love, too).

In my last couple of years in book publishing back in the early 1990s, I spent more than half of my time, it seemed, addressing legal matters: Making sure that my authors weren’t going to get the company I worked for, Prometheus Books Inc., sued for defamation, libel, invasion of privacy, copyright infringement, and the like. Although I did not become an editor so that I could act as an ersatz lawyer, I did enjoy the role, especially because I got to talk to a REAL lawyer, and a great one, Stefan Bauer-Mengelberg, a lot. Stefan provided his services for free, because he liked the books we published. He was a wonderful and brilliant and eclectic man, who reached the highest levels of accomplishment as a musical conductor and mathematician and teacher before starting his career in Law. I didn’t know he’d been a conductor until I called him one afternoon regarding a lawsuit. Leonard Bernstein had died the day before, and for some reason I brought that up with Stefan. “I was his assistant conductor for a year,” he said. “This sounds more impressive than it was. My main job was to have a cigarette lit and ready for Lenny when he came offstage.”

Back to my point: Because of Stefan Bauer-Mengelberg, many of my authors *didn’t* besmirch their reputations and *didn’t* get their butts sued. To a person, they were unhappy receiving the help they received, because they believed they didn’t need it. They all asked: What could go wrong?

A calamity is smaller than a comma when it’s born, and I am indifferent to gratitude.

Originally posted on basil.CA, October 2010; photo August 2019, Manhattan

Posted in Robert's posts | Tagged , | Leave a comment

Getting it over on Google

As someone who has taught digital and social media to super-smart marketing students, this cracked me up:

Why would Rudy Giuliani associate and indicted dealmaker Lev Parnas name his company “Fraud Guarantee”?

Is there a worse name for a company with the stated mission of helping “reduce the risk of fraud”?

Well, Parnas apparently had a reason for the unusual name: Google search results.

When Parnas and Fraud Guarantee co-founder David Correia set up the company, Parnas picked the name so that people Googling the words “Parnas” and “Fraud” would see something positive — Parnas’ business — rather than his long history of legal trouble.

The Wall Street Journal reported the factoid on Thursday citing unnamed people familiar with the matter.

Read more at “WSJ: Parnas Named His Company ‘Fraud Guarantee’ To Goose Search Results.”

Posted in Robert's posts | Tagged , | Leave a comment

Pacific Central Station, early AM, Vancouver

Posted in Robert's posts | Tagged | Leave a comment

Discussing parapsychology in the classroom

A few days ago I had the good fortune to chat (via Skype) with advanced undergraduate students at Brooklyn College. Our topic was “parapsychology.” The gifted and nimble instructor of Psych 3585 was LeAnne Flaherty, who was a student in that same class the last time I was invited (by my genius brother-in-law Frank Grasso).

It is such a good class and important topic to study and discuss.

The syllabus says, “Students in parapsychology will learn and practice the concepts and methods of critical thinking used in the science of psychology. Parapsychology is a branch of empirical psychology that has made controversial and not widely accepted claims about the nature of the human mind and human mental abilities. … Through the critical examination of the peer-reviewed parapsychology literature and lectures on the history and methods of parapsychology, students will develop the background knowledge and use skills psychological scientists and scholars use to judge the evidence for extraordinary scientific claims.”

This is a superb way to teach some of the most important things you need to learn at university: critical thinking, the scientific method, and intelligently and ethically communicating findings and argument across disciplines and cultures.

Way back when, I spent a lot of time on television and the radio as a “sympathetic skeptic” discussing things like “near-death experiences,” “angels,” “alien abductions,” and the like. This was part of my job in the publishing industry at the time, and for a while there it helped promote my first book, Not Necessarily the New Age. I don’t know whether anyone came away from my appearances persuaded of a new point of view; I doubt they did.

The settings were not designed for communication, really. As NYU journalism professor Jay Rosen has written, “Television is not in the business of disputing beliefs. It is more likely to *entertain* them.” Skeptics are given some media attention for “balance” – but “a different strokes for different folks” philosophy prevails.

Brooklyn College knows how to do it right. Thank you to Leanne Flaherty for the invitation and to her students for being so involved and amazing.

Posted in Robert's posts | Tagged , | 1 Comment

Better research posters

I often give up in frustration when faced with “research posters,” especially as I get older and my eyesight declines. They are hard to read – too much text, not enough appropriate visual organization telling my eyes where to look. This video by Mike Morrison provides and explains some improved designs.

h/t my genius scientist little sister

Posted in Robert's posts | Tagged , , | Leave a comment

Enders

There are two claims your antagonist will typically corroborate right away:

“You’re being defensive!”

“You always need to have the last word!”

A friend in network news told me that the proper response to the first claim is “You’re changing the subject.”

Most times I would respond to the second assertion with “Thank you for keeping track.”

Posted in re-post, Robert's posts | Tagged , | Leave a comment

Olympia, Washington downtown community a few summers ago. (Un-fiddled-with photo.)

Posted in Robert's posts | Leave a comment

To judge others

I teach my students that, by and large, the purpose of social and workplace communications is to “foster and maintain relationships” (and “to not screw up”).

A few years back blogger @rsocialskills noted that this rule does *not* carry the day in many conflict situations, though:

People who struggle interpersonally, who seem unhappy, or who get into a lot of conflicts are often advised to adopt the approach of Nonviolent Communication. 

This is often not a good idea. Nonviolent Communication is an approach based on refraining from seeming to judge others, and instead expressing everything in terms of your own feelings. For instance, instead of “Don’t be such an inconsiderate jerk about leaving your clothes around”, you’d say “When you leave your clothing around, I feel disrespected.”. That approach is useful in situations in which people basically want to treat each other well but have trouble doing so because they don’t understand one another’s needs and feelings. In every other type of situation, the ideology and methodology of Nonviolent Communication can make things much worse.

Nonviolent Communication can be particularly harmful to marginalized people or abuse survivors. It can also teach powerful people to abuse their power more than they had previously, and to feel good about doing so. Non-Violent Communication has strategies that can be helpful in some situations, but it also teaches a lot of anti-skills that can undermine the ability to survive and fight injustice and abuse.

For marginalized or abused people, being judgmental is a necessary survival skill. Sometimes it’s not enough to say “when you call me slurs, I feel humiliated” – particularly if the other person doesn’t care about hurting you or actually wants to hurt you. Sometimes you have to say “The word you called me is a slur. It’s not ok to call me slurs. Stop.” Or “If you call me that again, I’m leaving.” Sometimes you have to say to yourself “I’m ok, they’re mean.” All of those things are judgments, and it’s important to be judgmental in those ways.

You can’t protect yourself from people who mean you harm without judging them. Nonviolent Communication works when people are hurting each other by accident; it only works when everyone means well. It doesn’t have responses that work when people are hurting others on purpose or without caring about damage they do. Which, if you’re marginalized or abused, happens several times a day. [full article here]

photo by R. Basil
Posted in re-post, Robert's posts | Tagged | Leave a comment