Monthly Archives: December 2012

The Golden Rule

In most of my classes, when I am teaching email etiquette and protocol, I tell them the stories of Larissa #1 and Larissa #2.  Larissa #1 was a student of mine in the early 1990s, when I was teaching in … Continue reading

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Editing

You cannot edit yourself any more than you can tickle yourself, and for the same reasons, Diane Middlebrook once told me. Better writers understand this. *** Here are the 9 C’s I use as an editor of other writers’ work: 1. … Continue reading

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The Purpose of Professional Communication

I tell my students that the primary purpose of workplace communication is to foster and maintain relationships. I usually tack on an inverse way of saying it – “The *other* primary purpose is to not screw up” – because that’s … Continue reading

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